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Survey – First Impressions

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Welcome to the First Impression Survey. We would like to thank you for taking the time to complete this survey.

What was your experience regarding the following (please provide a response for each row):

Strongly AgreeAgreeNeither agree nor disagreeDisagreeStrongly Disagree
It was easy to find out information about The Laura Centre from the internet/ leaflets
It was easy to make contact with The Laura Centre
The person I first spoke to was helpful
Arranging an initial appointment was easy
I received an initial appointment in an acceptable amount of time
I received useful information about the initial assessment before the appointment
The initial assessment was helpful
My counsellor explained the services The Laura Centre has to offer

Thank you very much for completing this survey. Your responses will help us to ensure that we are offering the best service possible. If you completed this survey on our tablet please hand it back to a member of staff. Please DO NOT click on 'Next'

If you don't mind us contacting you to discuss your answers please leave your contact details below. This is entirely voluntary

We survive purely on the generosity of others. If you would like to make a small donation it would be greatly appreciated not just by us but by all those that use our services
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